SHIPPING INFO

SHIPPING INFO
We ship all over the world and always do the best to make sure the items get delivered to our customers as quickly as possible.

VERIFICATION
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With 12H, it makes it difficult for us to change or cancel your order.If you are in a situation where you can cancel, you need to add 15% handling fee.

PROCESSING TIME
Usually, we need 3-10 days to prepare for orders, because we should check every product and make sure that is in good condition before shipment.The goods are only sent out on working days.

SHIPPING FEE
We offer free standard shipping for orders over $30. If you want to receive faster, we also provide express shipping, you need to pay extra fees for express (For this service, please contact customer service for support: service@zakkagifts.com)

DELIVERY
Delivery to delivery time may 7~27 Business Days, depending on the items and the way of transportation.
Sometimes, the accumulation of goods will cause the logistics company's online logistics information update to be delayed for a long time, but in fact your goods are still being transported, In our experience, it always comes without exception. Thank you for your patience!

NOTE:

  • The express time marked by express does not include the parcel processing time.Note: Total Delivery Time = Processing Time + Shipping Time
  • Special cases , you buy multiple items, We will send in several packages.
  • Because the customer’s own address was filled in incorrectly, the delivery of the package failed, and the customer had to bear the relevant expenses. When filling in the address, be sure to fill in the correct address

LOGISTICS INFORMATION QUERY
You can log in to www.17track.net for inquiries. If the package arrives in the destination country, you can also log in to the official website of the local post office for details. If you are an urgent customer, you can log in to the official website of Ups, Tnt, Dhl, and Fedex to inquire. If you have any question, you can contact customer service : service@zakkagifts.com